Paid but no goods 'Forbidden'

[merlin2066]

I am not a programmer and I know NOTHING about perl/cgi etc. I don't even understand what permissions are...

The thing is I have paid someone to write and upload a script for me which he did and now, having been paid, he is ignoring my emails to sort out a problem. I think that it is something I did when I was trying to sort out the links but I now get a 'forbidden' message. (see pasted below.)

I have absolutely no idea where to start to get things sorted and can't afford to pay anyone to do it for me. I would be so so so grateful if any of you could have a look for me or perhaps some one who can steer me in the right direction.
The error url is

http://www.yachtcrew-cv.com/cgi-bin/cv/cv.cgi

out of

http://www.yachtcrew-cv.com

(none of the cgi links work throughout)

The message is
Forbidden
You don't have permission to access /cgi-bin/cv/categories.cgi on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.


--------------------------------------------------------------------------------

Stronghold/2.4.2 Apache/1.3.6 C2NetEU/2412 Server at

http://www.yachtcrew-cv.com

Port 80

Thanks in grateful anticipation.

Jen

TWO MOON BAY

http://www.yachtingcrews.com

http://www.yachtcrew-cv.com

Services to the superyacht industry

 

[Wullie]

Hi mate,

Your links work for me, I don't see the error.

Also, if you paid this person and then you broke the script, this is not the programmers fault. Take this as a lesson to backup a script before you edit it.

Hope this helps Wullie

http://www.freshlookdesign.co.uk

http://www.freshlookdesign.com

http://www.necomputers.org.uk

http://www.whiland.co.uk

The pessimist complains about the wind. The optimist expects it to change.
The leader adjusts the sails. - John Maxwell

 

[sleipnir214]

It works or me, too.

And I agree with Wullie. The programmer is responsible for bugs that existed in the software as he wrote it. In such a case, if you find a bug, I think you have a right to a reasonably fast response (don't get me started about the client that called me at my house at 5:30 am on a Sunday morning).

If the application breaks after you have changed the runtime environment or tampered with files, then this is a new matter, completely separate from the original contract between you. If he is busy or on vacation or something and does not respond quickly, that is the price you have to pay for tinkering with that you admittedly do not understand. Want the best answers? Ask the best questions:

http://www.catb.org/~esr/faqs/smart-questions.html

TANSTAAFL!