Paging ?

[thephonelady]

Good morning all. Just moved a customer from an old Definity to an R12 IPOffice. The existing paging is an old ATT/Bogen Pagepac 20, Pagepac Common Control Unit and a Zonemate 9. I can’t seem to get it to work on the IPO. Using a station port set to paging speaker and even tried to set as an IVR port. Do I need a UTI to interface with it?
Thanks in advance.

 

[budbyrd]

A lot depends on how it was connected to the Definity. Most of those zone controllers were set up to use an analog trunk for DTMF dialing of zones.

 

[ACSscott]

I'd echo budbyrd on that; was it connected to a station or trunk port on the Definity?
I'll also add that I've seen where an IPO connecting to an amp needs something like a Viking FXI-1 in between, but with a pagepac I wouldn't think it would need that.

 

[acs2003]

Good morning all. Just moved a customer from an old Definity to an R12 IPOffice. The existing paging is an old ATT/Bogen Pagepac 20, Pagepac Common Control Unit and a Zonemate 9. I can’t seem to get it to work on the IPO. Using a station port set to paging speaker and even tried to set as an IVR port. Do I need a UTI to interface with it?
Thanks in advance.

Hi the IP office uses a analog station port for paging and their are a number of youtube video's on this subject, i however have always used a old 6402 digital handset where i have removed the speaker wires and installed a 2.5mm jack with a LIU then connected to a PA amp as this will always work , this method was the method that the precursor to the IP office that was designed in the UK used by default

 

[TouchToneTommy]

If could very well be that the PagePac 20 uses a Trunk Port to interface, you should google for the manuals

 

[FractalTelecom]

Good morning all. Just moved a customer from an old Definity to an R12 IPOffice. The existing paging is an old ATT/Bogen Pagepac 20, Pagepac Common Control Unit and a Zonemate 9. I can’t seem to get it to work on the IPO. Using a station port set to paging speaker and even tried to set as an IVR port. Do I need a UTI to interface with it?
Thanks in advance.

You need a UTI interface.
Also, do you intend to page over desk phones as well as overhead?

 

[IamaSherpa]

For what I saw the analog port needs a closure impedance to allow voice path is transmitted (typically the 600 ohm offered by a phone), it means you need a low impedance interface to be connected before the ext AMP.
Try to connect an analog phone to the designed port, lift up the handset (no tone should be heard) then activate the paging short code, you should hear the voice path, if yes both the config and phisical port are ok.

 

[thephonelady]

Thank you all for your helpful comments. I ended up installing a TPU60 and got the paging and night bell working. The vendor felt new equipment was warranted to work with the new system.