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Pager notification

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Ski123

Ski123

Technical User
Mar 21, 2008
239
US
Looking for troubleshooting tips on pager notification on a CallPilot system. I have a user that is having a problem where he doesn't receive notification when someone leaves a v-mail. This is an intermittant problem . It appears that if he gets paged directly (not through the CallPilot) his pager works ok. Is there a way on the CP to do a trace. This is an older system version 2 but we are upgrading to version 5 in 2 weeks.

Thanks
 
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the only real way to prove what is going on is to have a smdr or cdr to see the raw data of calls going from the system, either that or a digit grabber on the line the cp is using to call out
 
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