Page Set Up on CE 10

[IanWaterman]

I have created a number of reports which on Crystal are set as A4. These are then published to CE10 and set to output as PDF.

When they are previewed in History after being scheduled they appear as US size 11.68 x 8.26 in, and are thus cropped on bottom and righthand side.

Even when I preview the report on the Properties tab they are cropped to US size.

I have looked every where on the CE Admin page but can not see any where that a page size can be set. Is it something to do with how Acrobat has been set up on the CE server? Or have I missed something on the CE configuration.

Thanks

Ian

 

[Turkbear]

Hi,
I believe that the formatting is controlled by the default printer set up on the server ( or an identical printer driver on the server to the one used when designing the report). Also check to see if Acrobat is configured to use a specific printer.







To Paraphrase:"The Help you get is proportional to the Help you give.."

 

[IanWaterman]

We did not have a default printer on the server so we added one and that made no difference.

Acrobat is not installed on the server.

It looks like its something to do with the ActiveX conversion as the object is stored as a .cwr file and then ActiveX converts it to PDF, but in doing so changes size to US Paper rather than A4.

It must be somewhere in this code

http://srvcors08/crystal/enterprise...d=617366&WCSID=12809936971026-2886740171:6401

But as I know nothing about ActiveX I can not see what is happening and even if I did I would not know where to start in changing it!

Ian