PAGE FAULT WHEN DISCONNECTIN USB PRINTER 1

[mrmomaz1234]

Don't know if this is software or hardware problem and don't know if there is an easy answer {other than don't do that [SURPRISE]} but I'll ask anyway.

I have a laptop running Win-XP-PRO, SP1 and when I disconnect my USB printer, I sometimes get page fault in non paged area. Any idea? use 'safely remove hardware' first?

thanks for any ideas.

 

[linney]

A selection of things to look at.

HP and Compaq PCs - Resolving Illegal Operation and Invalid Page Fault Errors

http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&dlc=en&docname=bph07151

822603 - Availability of the Windows XP SP1 USB 1.1 and 2.0 Update

http://support.microsoft.com/default.aspx?scid=kb;en-us;822603&FR=1&PA=1&SD=HSCH

Going to SP2 might help?

Try removing the printer and re-installing it. You may also want to contact the device manufacturer to obtain the most recent drivers for your printer.

Error Message: Cannot Install Hardware. An Error Occurred During the Installation of the Device

http://support.microsoft.com/kb/810882/en-us?FR=1&PA=1&SD=HSCH

http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

Run the System File Checker program from the Run Box by typing.....Sfc /Scannow in it and have your XP CD handy.

HOW TO: Verify Unsigned Device Drivers in Windows XP

http://support.microsoft.com/support/kb/articles/q308/5/14.asp

Page_Fault_In_Non-Paged_Area

http://www.google.com/search?source...006-10,GGLG:en&q=Page_Fault_In_Non-Paged_Area

http://groups.google.com/groups?sou...006-10,GGLG:en&q=Page_Fault_In_Non-Paged_Area

 

[mrmomaz1234]

Thanks for the response linney;
I'll start with reinstalling the printer and then work my way down the list. I looked at your list of articles and none of them jumped out and said 'take me', so i'll work on them.

I'm leary RE: SP2. I've read where it creates problems with user programs and i cannot afford to not do my work.
update to follow.
thanks again,

 

[linney]

SP2 was such a major update and probably included many USB amendments and updates. It is a shame you are wary of it but that is your right. Most people don't have any problems with it nowadays, and it has been released for a couple of years now too. All the later XP systems have it pre-installed, posts re problems concerning SP2 are a rarity in this forum but not unknown.

Slipstreaming a ServicePack may be a way to go if you are worried about installing it separately.

Slipstream Service Packs
thread779-900263

It sounds like your USB problem is an intermittent fault, is that correct? If so it may be a devil to fix.

 

[mrmomaz1234]

yes USB is an intermittent problem and I can live with it as it usually happens when we are closing up shop... but it'd be nice if that didn't happen. []

So, can I assume [bad thing to do] that the SP2 that is released today is different/upgraded from the SP2 that was originally released? And therefore there are less problems with it?

 

[linney]

Just off the top of my head there has been 60 - 70 updates made to XP SP2 since August 2004, some of those were probably for IE and other problems, but I think it is fair to say there have been many changes to SP2.

 

[mrmomaz1234]

so dumping the sp2 that i d/l'd last year, getting a fresh d/l of sp2, and then installing the new sp2 would be in order. i'll give it a shot next week after my current work is done. ty

 

[linney]

I doubt that SP2 from last year is any different from a fresh download this year? It is the later updates released via Windows Update that may make the difference.

 

[mrmomaz1234]

i'll go the windows update route... ty