We have set up PA on a CM 3.3.4. The CM is connected to a SX2000/Mitel using Q Sig. ISO. the issue is that when call s are intercepted by PA- working fine, the call routing is that afar x secs the call is sent to Voice Mail via the Q Sig. to Octel
The call is sent to Octel ok but it is being given an Open tree treatment i.e. as this if CLI of the original extension is not being kept. In eth route traces - Q SIg. MCGP GW, we are seeing the extension o the PA application and not the original extension number- Has anyone else came across this. I've seen this in other application where the call is seen to be "terminated" an when it is transferred out as in this instance via PA it uses the extension of the application - any ideas
Wayne
The call is sent to Octel ok but it is being given an Open tree treatment i.e. as this if CLI of the original extension is not being kept. In eth route traces - Q SIg. MCGP GW, we are seeing the extension o the PA application and not the original extension number- Has anyone else came across this. I've seen this in other application where the call is seen to be "terminated" an when it is transferred out as in this instance via PA it uses the extension of the application - any ideas
Wayne