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p2bbtrv.dll error message

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luv2bike2nv

IS-IT--Management
Jun 28, 2007
90
US
Crystal Reports 8.5 is on a Terminal Server so that all my users can run CR reports.
Every user has a directory and file as follows:
C:\documents and settings\username\windows\crystal\p2bbtrv.dll.

one of my users is getting a couple of error messages from Crystal Reports when he tries to run a report.

1) The library "p2bbtrv.dll" cannot be found.
please check your installation.

2) Cannot open database

3) Physical database not found.

this is the only user that is having an issue.
I have renamed his Documents and Setting folder and when he logs in later today into the terminal server, he is going to try running a couple of reports. I was thinking maybe his ntuser.dat maybe corrupted that is why I renamed his folder. Or is there another reason as to why he is getting those error messages.

Thanks,
R
 
renaming the users directory and have the user log back in (to create a new ntuser.dat file) did not work, he is still getting the same error messages. :(
 
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