adi5
Technical User
- Jan 9, 2009
- 1
RIght so i have this problem with the hp p1005 laser jet printer. See its brand new but i can not install the driver. The install goes well follow the instructions of the cd that comes with the printer, i take out all the orange tape but when the computer tells me to plug in the printer via the usb port i do it and then turn on the printer but Windows tells me it doesn't recognize the device (the printer). I have tried everything to fix this, tried installing the printer manually over the control panel and printers and faxes options we added the driver, didn't work, I tried downloading different drivers, i even went to the HP page and downloaded the program they have that tells you if the computer can run the printer and whats wrong with the installation. After downloading some new drivers it told me that everything was ok but it still didn't work. I don't know what else to do, i searched on forums and there are people with similar problems but no one has an answer for it, hope one of you guys can think of something.