OWS and DMG issue

[mrlugz]

we have 3 OWS clients talking back to a DNA server.

Yesterday, the calling name presentation stopped working. Now on the OWS, when a call comes in it responds with 'Name presentation not allowed' and the number displayed.

Directory manager appears to be functioning correctly, I can see all the entries from the OWS and when opening DMG you get a connection successful message.

The external address book is functioning, however when you attempt to look up a DMG address it simply returns a red letter.

I have a 'directry manager client 3572 unexpectedly disconnected - Nightly local database repopulation activated' message within RDM

I have restarted the DNA server, and restarted the OWS software on the client machines to no avail.

If anyone can give me any advice it would be greatly appreciated.

 

[mrlugz]

Update:

I have done a full shut down and restart of all clients and the server.

RDS lights green on all clients.

DMG up to date and accessible from all clients.

Still got 'Name presentation not allowed' on all OWS screens when an incoming call is received. Calling number is present.

??