OWA users can't authenticate

[ktisdall]

Environment:
I have an exchange 2000 server running with IIS. Outlook client users are getting to mail just fine. I want to get them going on OWA. As a first step I am testing WITHIN MY LAN so no firewalls are involved. Just my PC pointing to the exchange server.

Problem:
Users can't authenticate to their OWA mailboxes. On my PC, in IE5.5 I type the address:

http://server.domain.com/exchange

and I get a prompt to log on. If I enter a user's name and password it fails to authenticate. However a domain-admin group user CAN log on. Because admin can run OWA I assume the web site is operating but that there is an authority issue. I just can't figure out where.

Another thread suggested trying to authenticate users to

http://server.domain.com/help.gif

to check the site operation. Users CAN authenticate to this link.

Any suggestions?

--Kevin

 

[brontosaurus]

did you set "log on locally" rights to allow your users access?

 

[ktisdall]

Yes, Domain Users and Everyone both have log on locally rights to the exchange server.

--Kevin

 

[ktisdall]

This was corrected by setting permissions for 'authenticated users' to read, read & execute, and list folder contents in the \exchsvr folder and its subfolders on the server. Previously 'everyone' has full control but that did not do the trick.

--Kevin