OWA Error

[bladesport]

When attempting to login to OWA in Exchange 2000, all of my users get this error after entering username and password: “Error. Access is Denied.” Administrators can log on just fine but normal users cannot. The Exchange server is Win2K with Exchange 2K and all the latest service packs installed. OWA resides on the Exchange server through the default install. The primary domain controller and global catalog is a separate Win2K server.

OWA used to work until recently. Nothing has been modified on the Exchange Server, but recently there were some unintentional security changes on the domain controller and we don’t know what they were. The only thing I can find about login denial in OWA says to make sure that users have “log on locally” rights and “access this computer from the network” rights. They have these but still can’t login to OWA.

Any ideas?

 

[joegz]

Do they have cookies enabled? joegz
"Sometimes you just need to find out what it's not first to figure out what it is."

 

[bladesport]

yes - anything else you can recommend? I'm baffled by this.

 

[joegz]

The only other idea I can think of is they logon with the syntax

domain name\user ID

instead of just user ID joegz
"Sometimes you just need to find out what it's not first to figure out what it is."