Overtime Not Calculating - MICROS 3700 RES 5.4 MR2

[microslady]

thread693-1741625

@Moregelen, Did you find a resolution for this issue.

I provide support for a site where there is one job in the system that is not calculating overtime. Overtime levels are set.


themicroslady.com

 

[Moregelen]

Yes. I can't recall what it is but there is a setting in RES 5.4 that seemed to cause it to flake out. I think it might have been if variable overtime is turned on it wouldn't work? I don't remember exactly but I think that was the issue?

 

[jimmymcp02]

I think i have seen this before. go to LM and then go to the affected job. Increase the overtime amount by .01 cent then save. reload db see if that works.

 

[jimmymcp02]

Also i would compare the multipliers.. make sure you do not have "No multiplier under that job" go to Poscfg | Employees | Jobs | Type | Overtime level, "No multiplier".