I have a customer that uses an avaya partner ACS system. When someone in the facility is making an announcement using (overhead paging), if any handset is picked up that is connected to the phone system, it immediately cuts off the person using the overhead paging. Why is that happening?
Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations Chris Miller on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
Overhead paging 1
- Thread starter 2dicoth5
- Start date
-
1
- #2
TouchToneTommy
Vendor
Should probably post this on the Partner forum, but...
You're probably doing an Intercom *70 instead of Intercom 70.
Intercom 70 is overhead paging only.
Intercom *70 is overhead paging AND calling group 1 simultaneously. Anyone picking up a handset while being paged through a calling group connects to the person making the page for a "meet-me" page.
(Intercom *71 is group 1 only, without the overhead)
You're probably doing an Intercom *70 instead of Intercom 70.
Intercom 70 is overhead paging only.
Intercom *70 is overhead paging AND calling group 1 simultaneously. Anyone picking up a handset while being paged through a calling group connects to the person making the page for a "meet-me" page.
(Intercom *71 is group 1 only, without the overhead)
- Thread starter
- #3
- Status
Similar threads
- Locked
- Question
- Locked
- Question
- Locked
- Question
- Locked
- Question