Norstarguy
Vendor
Ok guys, forgive me for my ignorance...I'm a Norstar guy trying to help out a customer on what I thought should've been a relatively easy process, but seem to be finding out otherwise 
The customer is wanting to access the overhead paging using a Universal Trunk Card. Supposedly they've got the port programmed with some kind of a route pointing to the first line on the card (which is tied in directly to an amp), using a 4 digit access code to hit the route. However, we don't seem to be getting any signal across the pair.
Was wondering if someone would be kind enough to actually give me the exact steps on building the route, or what it takes to set it up correctly, so I can get it to the customer for them to program it properly-
And forgive me if I've left anything important out!
Thanks in advance!
Chris
The customer is wanting to access the overhead paging using a Universal Trunk Card. Supposedly they've got the port programmed with some kind of a route pointing to the first line on the card (which is tied in directly to an amp), using a 4 digit access code to hit the route. However, we don't seem to be getting any signal across the pair.
Was wondering if someone would be kind enough to actually give me the exact steps on building the route, or what it takes to set it up correctly, so I can get it to the customer for them to program it properly-
And forgive me if I've left anything important out!
Thanks in advance!
Chris