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Over the size limit error message

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somedea

MIS
Jul 13, 2004
162
US
We are upgrading from Office 2000 to Office 2007. We are runnng Exchange server 2003 SP2 Enterprise Edition. Since storage is cheap, up till now I have been instructed to place no limits on mailbox sizes.
Although I have no limits set on mailbox size, I'm getting an "over the limit" error message when I open Outlook 2007. Although my personal mailbox is not that big, I monitor a couple of other mailboxes, so I think they're all going into the local PST or OST file. I have 2 different PC's set up, one in cached mode and the other NOT in cached mode. Only the PC NOT running in cached mode gets this error message.
Why am I getting over the limit errors when I have no limits set on the server; AND if it's a local setting, where is it? Microsoft technet says it's in HKCU\Software\Policies\Microsoft\Office, but I don't have an Office key under Microsoft, only System Certificates and Windows.

 
Are there hard limits within the Exchange General/Storage Limits tab, for the actual AD account?

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They are set to "use the mailbox store defaults"

I think the problem may be with the upgrade from 2000. I'm reading that PST files were in ANSI format for 2000, and that has a file size limit of 2 GB. I'm going to try deleting all the PST files (after I back them up somewhere, of course) and then I'll recreate the user mail profile and see if I can get it change to unicode format. Then I'll see if I still have a problem.
Thanks!
 
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