Outlook2007 Reminder Keeps Coming Up

[zoeythecat]

Hello All,

We have a user running Outlook 2007 and she had 1 Calendar events that was deleted (their time has past) but the Reminder for this event is still in the system somewhere! When she has a calendar event that pops up on her screen, she also gets the recurring event at the same time. And since the original event item has been deleted she gets

"CANNOT OPEN THE ITEM FOR THIS REMINDER. CANNOT LOCATE RECURRENCE INFORMATION FOR THIS APPOINTMENT."

anytime she clicks on the reminder, She can't click on Dismiss, Snooze or Open Item (i.e., all of these generate the error message above).

I've tried running the outook/cleanreminders for Outlook and the message still comes back.

We do have her at the latest XP Pro and Office 2007 service packs.

Any suggestions?


Thanks

 

[zoeythecat]

Disregard post. I think I found the solution here:

http://searchexchange.techtarget.com/tip/0,289483,sid43_gci1243815_mem1,00.html