Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Outlook2003 error.(WinXP)

Status
Not open for further replies.

tellyman

Technical User
Oct 6, 2004
13
GB
Hi each,

Having problems with Outlook 2003 on WinXP platform.

I installed XP as a dual boot on my 2K machine on a partitioned basic disc. XP and 2k still run fine except after installing Outlook 2003. When I try to run it I get "Application failed to initialize properly (0xc0000022)etc, etc."

I searched the web for compatability issues and all I can find to do with FAT/NTFS and basic/dynamic
discs!

Any clues?

 
Sounds more likely like it didn't install properly. Are you having seperate installs on each partions or trying to use the same outlook for both OSes?

---
Make the best use of what is in your power, and take the rest as it happens.
 
Thanks for the quick response.

Outlook XP is installed on the 2K partition and runs reasonably OK!

Outlook 2003 is installed on the XP partition which gives the error when it is run and is preventing me from setting it up.

 
Have you used this cd to install on another pc?

It could be a bad cd. Try a diffrent one and see what happens.

Also have you installed sp1 for office 2003? Not that it seem to have a particular update to Outlook beside some junk filters...which seems to work pretty well.

I have installed it at home on Windows XP and never had any problems so I think its down to either bad cd or a corrupt install.

So try and install with a diffrent cd see if that solves the problem.

---
Make the best use of what is in your power, and take the rest as it happens.
 
Have just installed succesfully Outlook 2003 on another machine with no problems!
 
Thanks linney for your input. I will try some of the ideas and report back.
 
Used Netmon to monitor and display file system activity and found that when Oulook tried to access NTDLL.DLL access was denied. I think this may be the problem but being a new user of XP I'm not sure how to check permissions in the System 32 directory.

Could this be the problem and how do you check permissions?
 
Are you installing as an Administrator user?

To check permissions on a folder or file, you must be using NTFS. To display the Security tab and access permissions you must uncheck "Use simple file sharing" in Folder Options/ View. You will then find the Security tab on the properties of the file or folder you which to check.

See if any of these are useful. Also refer to "File and Folder permissions" in the Help and Support program.




 
Thank you very much for your help linney. I have now solved the problem.

Not sure what the problem was but I did another clean install.

After the first install I changed the drive letter to X: and noticed the Windows directory was called TEMPXP,weird or what but when I installed it again I noticed the actual drive letter was F: and the Windows direcory was correctly named so this time I just installed it and left the drive letter alone!
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top