Outlook XP won't autoforward to Yahoo

[jamjamiss]

My CFO has an email account on our server, and a yahoo account also. He wants to setup an auto-forwarding action such that whenever he receives a new email in his corporate Outlook account, it is automatically forwarded to his yahoo account.

I am able to forward an email from his corporate Outlook account to his yahoo account if I do it on an email by email basis. I am also able to reply to an email from his yahoo account sent to his corporate Outlook account.

I can even send him an email directly from his corporate Outlook to his yahoo account, however, when he receives it in his yahoo inbox, it gets automatically put into his bulk email folder as spam. But that's only when I send one directly. Forwarding a single message or replying to a message shows up in the yahoo Inbox where it should. There are no filtering rules or anything setup on his yahoo account.

If I setup the auto-forwarding feature, I show in his corporate Outlook sent items that the messages have been forwarded, but the don't show up in his yahoo account at all.

I have recreated his Outlook profile, I have recreated the contact entry for his yahoo account and I have recreated the forwarding rule in Rules Wizard. I have even created a contact in his yahoo account for his corporate email address. Nothing seems to work correctly. The auto-forwarded messages don't show up in yahoo and the rules wizard won't run by itself. I have to manually click Run Now. Any ideas?

 

[sawedoff]

Your Outlook server may do the automatic forwards with a generic address (admin@domain.com) instead of his corporate account. How Yahoo handles an email may be dependent on the sending address. Try forwarding to your own email address to see how they come across, and check the full header properties of the forwarded email to see if there is anything odd.

Yahoo may have erroneously set your Exchange domain to be a SPAM source. You may be able to go to his Bulk Mail folder and mark it "THIS IS NOT SPAM". If so, I would wait a few minutes and try it again. If that doesn't help, email Yahoo and ask if they have a way to mark the corporate email address as "Safe".

Hopefully, someone else has a "cure" for this and you won't have to try everything in the book to solve it.

Sawedoff

Give me ambiguity or give me something else.

 

[gazolba]

One thing I know is that you have no control over Yahoo's spam filters. You can mark a message in the 'bulk' folder as 'not spam'. I've done this and from that point it goes into the Inbox. I'm not sure how reliable that is though. If you are not getting messages in Yahoo at all, are you sure the Yahoo account has not run out off space?

 

[jamjamiss]

I have marked the messages as 'Not Spam' in the bulk folder, but that didn't work. What's strange is that only SOME of the emails from the corporate Outlook address received by the yahoo account go into the Bulk folder. Not all of them.

Additionally, I have tried these tests with another yahoo account and received the same results. So I suppose that means that the problem either exists within yahoo or within my corporate exchange environment but is not specific to this one user.

Does this help at all??

As for Sawedoff's suggestion about generic addresses in the auto-forward...I'll try it and post the results.

Thanks for the responses...

Jamjamiss

 

[jamjamiss]

In response to Gazolba, the account is not out of space, I checked.

Thanks,

Jamjamiss