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Outlook XP address book problem

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peano

Technical User
Dec 12, 2004
9
US
Running Outlook XP 2002 on WinXP Professional.

Just loaded Office XP 2002 on a new computer (I don't like the "new and improved" upgrades). Normally, when I begin typing an address in a new email, Outlook picks it up from the Contacts folder or other stored addresses and completes it.

On the new computer, this isn't happening. So I went to Tools > Email accounts > Add a New Directory or Address Book > Additional Address Books. That window showed "Outlook Address Book" as one of the options (the other was "Personal Address Book").

But when I clicked on Outlook Address Book, I got this message:
"The account you have added is not fully configured. It might not work properly until re-configured correctly."

Can anyone tell me what "account" this refers to, or what kind of re-configuring I need to do to get this function to work? I've tried running the repair sequence from the CD, and even uninstalled and reinstalled the entire Office suite. No help.
 
To add your Contacts list:

1. When you are in your Contacts list right click on the Contacts folder and select Properties.

2. On the "Outlook Address Book" tab check the box that says "show this folder as an e-mail address book"

3. Click OK.

For the nickname cache, if Outlook is the same version as on your old computer then you need to copy the .nk2 file to the new computer from your older computer. It should be located at C:\Documents and Settings\username\Application Data\Microsoft\outlook

Cheers.
 
> 2. On the "Outlook Address Book" tab check the
> box that says "show this folder as an e-mail address book"

That option, and the window below it that says "Contacts," are grayed out.
 
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