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Outlook xp/2000 Message Notification Popup not working

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deh

Technical User
May 13, 2002
48
US
HI,
I need some advice or atleast a confirmation or denouncement of the problem in a similiar situation.

The Server in the network is an NT 4.0 running Exchange 5.5. Typically the workstations were Windows 9x running Office 97. So in Options there is a check box to display notification of new message. When mail comes to the inbox a message box pops up to notify user.

Now I have a situation where 3 new machines have come to the network. (1 machine running Windows 2000, Office 2000 and 2 machines running Windows XP, Office XP).
With both of these now the message box does not pop up. So if someone is in Word a message box notifying a user of new mail does not pop up, it only comes up minimized. THis of course is no good for users who are used to being notified they have new mail when working on something else.
Now I ensured that the Display notification box is checked which is obvious since the notification message appears but as I said appears minimized. I also ensured that it is not because a screen is clicked on to force the minimization. So I open Word and Outlook. I have Word in front. I walk away from machine, a new mail comes in and as I said the New message Notification is minimized. This does not happen on any of the 97 machines but on the 3 xp/2000 machines.
I am thinking maybe it has to do more with the server (i.e. Exchange 5.5 / nt 4.0) than the client.

Any ideas would be greatly appreciated.

Have a nice day.

DEH
 
We had\have this same problem and it's because we use Word as our e-mail editor. See if that's the problem. We are on Office XP and W2K.
 
Thanks for the response. I thought that did it but no. I turned off Word as email editor and for some reason it popped up the first time. I clicked on yes read the message. Then I tried it again but once again it appeared minimized. At first I thought maybe it was because I didn't read a previous message but that is not the case.

Once again, thanks for the response though.

Regards,
DEH
 
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