We are using Exchange Server 5.5 with Outlook Web Access on a Windows NT 4.0 server. Everything was working fine last Monday. However, on Tuesday, the web access stopped working. I have checked the files (logon.asp, default.asp, default.htm, etc) and they all look fine. The properties under IIS 4.0 also look correct.
This is the error that we have received in house:
Server Application Error
The server has encountered an error while loading an application during the processing of your request. Please refer to the event log for more detail information. Please contact the server administrator for assistance.
The error from outside the office indicates that the user doesn't have permission to view the page.
Inside the Event Log, the following is showing up under the System Log each time a user attempts to use Outlook Web access:
Event ID: 36 Source: W3SVC Type: Warning
Description:
The server failed to load application ". The error was '80004005'.
I have tried to look up the error, in both Microsoft's knowledge base and at eventid.net, but the error either doesn't pertain or doesn't show up.
The only odd thing going on leading up to the problem was a hacker getting in thru our FTP sites. I managed to block him completely by shutting down anonymous access for the FTP sites. However, that was only done to the FTP sites, not the web sites.
Any ideas?
Brenda Sherrod
Network Administrator
Alliance Architects, Inc.
This is the error that we have received in house:
Server Application Error
The server has encountered an error while loading an application during the processing of your request. Please refer to the event log for more detail information. Please contact the server administrator for assistance.
The error from outside the office indicates that the user doesn't have permission to view the page.
Inside the Event Log, the following is showing up under the System Log each time a user attempts to use Outlook Web access:
Event ID: 36 Source: W3SVC Type: Warning
Description:
The server failed to load application ". The error was '80004005'.
I have tried to look up the error, in both Microsoft's knowledge base and at eventid.net, but the error either doesn't pertain or doesn't show up.
The only odd thing going on leading up to the problem was a hacker getting in thru our FTP sites. I managed to block him completely by shutting down anonymous access for the FTP sites. However, that was only done to the FTP sites, not the web sites.
Any ideas?
Brenda Sherrod
Network Administrator
Alliance Architects, Inc.
