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Outlook rules not running

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amy88

IS-IT--Management
Dec 22, 2003
34
MX
Hi,

I am running Outlook 2003 and getting mail from a 2000 Exchange Server. I have several rules in Outlook that were working automatically when email was received. I installed some new updates for Outlook, including junk email filter updates & SP2. I am not sure if this problem is related to the updates.

Previously, if there were rules that did not sort items upon initial receipt, I could run a send/receive with F9 and the rules would run and distribute my email to different folders. Now, my rules do not seem to run automatically upon receipt of new mail or when I send/receive even though the rules are set to run automatically. The rules run fine manually.

I also have a trend micro spam filter in outlook, which works well, but this was on for some time before the rules stopped running automatically.

Any tips appreciated.
 
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