Outlook repeatedly sends same email 1

[ovs8]

Hi there,

Strangest thing happened with one of the user's Outlook. She sends an email to a group of 43 people including herself (with 4MB pdf attachment). Then she leaves the office in ~10 minutes, closes her laptop lid (it goes to the StandBy mode).

Next morning she comes back and finds her email still being transmitted in Outlook. She immediately stops it and deletes it from her Outbox. But she found out that this specific email got sent 55 times to the same group of people. I saw all these emails in one of the recepient's inboxes.

We use POP3 email accounts, Outlook'03, she has no Rules or Macros configured.

Any ideas how this happened?
thanks,
oleg

 

[ovs8]

CORRECTION. user did NOT close her laptop - she just left it on as it was for the night.

 

[KarolPiroska]

It is easy - we had similar problem. There's too many emails in Outlook (sent items, inbox). So u have to free on space. Otherwise Outool doesn't have enough space to save outbox message and keeps sending it.

Regards Karol