I am thinking there must be some command prompt that I can do to clear this issue up. Whenever this user types a partial name into the To field and hits Alt + K to resolve the name, it does something like this every time: "Smith, Joe; joe" then tries to search for every Joe in the company address catalog. This user has had this happen before and after a re-image of her PC so thinking it is probably something on the Exchange server that is funny and not a client issue. Is there some command line you can run like the one you can for the clear free\busy?
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Outlook "to" field issue
- Thread starter travtech
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thefourthwall
IS-IT--Management
as i recall, the keyboard command to check names is Ctrl+k, not Alt+k. does that change this user's email client behavior?
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thefourthwall
IS-IT--Management
travtech, have u looked at what address lists this outlook client is set to check when resolving names using ctrl-K? maybe that's part of the problem?
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