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Outlook -"logon info incorrect..." after Install of XP Pro

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Jun 24, 2002
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Last week I upgraded a user's machine from W2K Pro to XP Pro leaving it in FAT32. This week my assistant updated the file system to NTFS. (Not sure how). Now user's Outlook cannot connect to Exchange Server. After typing in uid, pw, and domain, there is a long pause then the following error...
"Your logon information was incorrect. Check... etc"

I can establish the user's email account on a diffrent machine. I can not however establish ANY email (including my own) account on the error giving machine, the same error appears.

We have unistalled and reinstalled Office XP Pro, but account information remained intact I.E. I did not have to set up a "New Email Account".

Read the earlier string regarding Outlook and VPN which sounds very simular ( thread605-454233 ), but cannot roll back registery with old, that I'm aware of, due to upgrade of OS.

Thoughts? Bob C. I/T Department WYSAC
 
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