Outlook printing problem

[ncharlemagne]

I have a problem where when some users go to print within Outlook they get a message sayint "printer not installed" but when they print from outside outlook its fine, closing and restarting outlook sometimes clears the problem , and sometimes they have to completly reboot their machines to clear this.
Has anyone experiamced this before, or have any ideas as to sort this problem.

Thanks

 

[Murugs]

Try deleting the printer and reinstalling again.
Also update the printer drivers.

MP

 

[ruppb]

That same problem happens to me pretty much every day. Closing Outlook, waiting a minute, and restarting clears it 95% of the time. Occasionally I have to go so far as a reboot but not often. Don't bother reinstalling the printer. I've tried that several times and no help there.

I enjoyed temporary relief from the problem (a few months) by using the Help|Detect and Repair function in Office 2000/Outlook 2000. Plan to give up your PC from 5 to 30 minutes for this to run and make sure you have everything else closed first. I haven't taken the time to run this recently but I'm confident that it will solve the problem for a while when I do. Give it a try.

Cheers.
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