Outlook POP3 to/from corp email via Earthlink ISP

[candyman200]

I've got a user who has Earthlink. They need to use our corp email (we host SMTP). With Comcast or other ISPs I set up the corp account successfully as follows:

Incoming: smtp.mycompany.com
Outgoing: smtp.mycompany.com
Email name: username@mycompany.com
... and so on

According to a tech at Earthlink, the user must put pop.earthlink.net as my incoming server and all mail they receive (even POP3 from my corp SMTP server) must be processed as incoming mail first thru the Earthlink server. I'm a little confused - why would an ISP want to double process email? Is this something special for Earthlink? As with my broadband ISP I am looking to get the account to pass directly to my SMTP server.

Is it possible to get around this by using a VPN connection to my domain then send/receive the corp account only?

Your thoughts are appreciated.

 

[smah]

I got a little lost with the details, but I think I know what they are trying to do. I think they are trying to prevent spam relaying, but I can't quite wrap my brain around the info above.

 

[RandyCSC]

CandyMan, the best way to work around is like you said.. Setup a VPN connect for the user to use... Is this person that is trying to get e-mail from your company using OE or just O ? Or are they using Both ?

This is the way I would set it up, if they have Both on there machine. Have them use OE for the Earthlink e-mail and VPN and use Outlook for your company E-mail...

Personnally I can't see Y Earthlink would want to have the e-mail go through there server. OE should be able to handle both accounts with out a problem.

R

 

[candyman200]

Thanks for the vote of confidence RandyCSC. I just tested the VPN concept and it worked !!! I turned off VPN and tested again - Outlook choked. Looks like we've got a winner!

FYI - personally I use Outlook for my personal POPs and OE in IMAP for my work (so I don't remove mail from the server). With a broadband connection IMAP is cool, but for dialup users is stinks.

My concern with the routing thru EL is either the Big Brother complex or they can tag company email. Also too if their IP(s) get blocked our outside people are SOL.

 

[hbdude]

I think I had the same problem with a user getting email at home. I setup the in coming pop with the settings for my pop server and for smtp for outgoing I used the settings for there ISP's smtp... pop = pop.myserver.com smtp = smtp.ispserver.com