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Outlook only wants to connect to Exchange 1

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jet042

MIS
Dec 23, 2002
258
US
...the problem is that we don't have an Exchange server. This is a new user, just started today. When I tried to set up Outlook, it opened up and attempted to connect to an Exchange server. When I try to cancel that (or if I let it time out) it won't let me tell it to use IMAP instead. Outlook just dies and won't let me do anything. It looks like it's not a problem with the way the account is set up in out Active Directory as I can log in as the user on my machine, open Outlook, and configure it to use IMAP just fine. Is there a registry setting that I need to nuke somewhere? A quick search of the KB didn't turn anything up.
 
NM, I found a way arround it. I had to start Outlook from the command line with the "/cleanprofile" switch and set up a new profile on the computer. I'd be interested in knowing why this happened in the first place, though, if anyone knows.
 
Best bet would have been to look at the mail applet in the Control panel to see if there was a profile in there.

You don't mention if it's a new machine, refreshed profile or existing machine that the user logged in with.

It's possible to script an installation of Office with all of the mail settings already set up (Office Resource Kit), again it's something that could have happened on that machine but without knowing how the build was done we can't answer.

SimonD.

The real world is not about exam scores, it's about ability.

 
It was a clean install off of a base image. First login for that user at all.
 
OK, then the next time it happens have a look at the mail control panel applet and see what's configured in there.

SimonD.

The real world is not about exam scores, it's about ability.

 
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