Outlook not working properly

[dan2229]

Last week I had to rebuild OS on my Asus K501J laptop running Windows 7 Home Premium. Since then I have had a multitude of problems that required downloading some third party utilites.

I also have a huge problem in Outlook 2010. Before the rebuild, I was able to add names to a distribution list by clicking the group and using the add from Contacts. Then a list of the addresses appeared in a dialog box to be selected. Also, if I typed a B for Blake, Bruce, or Bob, I got a pop-up on the To: and just chose the name I wanted.

Now neither of those options work properly. When selecting a name from the Contacts, I get a box with no names and a header that says Select Names: Contacts. I type in the name but the Go button is grayed out. When I place a "B" in the To: box, some of the names I have in contacts are there in the dropdown menu.

In the past when that happened, I only had to send one email to that person by selecting the To: dialog box and select the name. From then on the name would appear in the dropdown menu. That no lponger works.

So, if I have to remove Outlook and re-install, is there an export Contacts feature. I have looked but did not see anything like export Contacts.

Additional info:
In My Contacts there are four folders named Contacts

My Contacts
Suggested Contacts (empty)
Contacts - Outlook Data File

iCloud
Contacts iCloud
Contacts - Outlook Data file (empty)

Daniel

Thanks,

Daniel

 

[linney]

Have you backed up a copy of the .pst file before any rebuild? If rebuild means a format and clean start, without a .pst file backup you have to create your account from scratch.

Your .pst files live here -
C:\Users\usernamexxxx\Documents\Outlook Files.

"7.Select the account — a top level folder — that you want to export. This enables exporting all mail, calendar, contacts, tasks, and notes if available for that account."

Export Outlook items to an Outlook Data File (.pst)

http://office.microsoft.com/en-au/o...-to-an-outlook-data-file-pst-HA102534110.aspx

You could also look to the MS Office forum for expert help.

http://www.tek-tips.com/threadminder.cfm?pid=68

 

[dan2229]

I bought a new laptop and used my product key to load full Office. I then used the Outlook Wizard to set up the program, and now Outlook behaves and looks right!

Nothing else was working on the old computer. Maybe it was because I tried to set it up using the Control Panels to enter my own info to create an IMAP account.

Thanks for helping.

Daniel