Outlook losing contact with Exchange

[pikk67]

This happens every other week. My Outlook (and some other users) will just timeout and then a message pops up in the right hand conrner of the screen that says....

Outlook is is retrieving data from the MS Exchange Server....

It will sit there for quite a while and then error out. It's like it loses network connectivity to it somehow.

Anyone see this before and have suggestions on what to check?

I run Exchange 5.5 on NT4.0 SP6a. My Domain controller is a Windows 2003 Server and all clients run Outlook 2002.

TIA,

P'

 

[N0ktar]

If clients are using WinXPSP2 make sure the Windows firewall is off.

 

[pikk67]

Hi
No...doesn't seem to matter which OS it is. My laptop runs Win2k and does it periodically too.

Thanks though.

P'

 

[nickpark]

Anything in the Exchange server event logs?

 

[pikk67]

Unfortunately, no. Nothing unusual in the EVT Logs.

I know...it's strange but there's got to be something I'm missing. Maybe the server is getting flakey on me. It's getting pretty old now. It's a Dell server running NT 4.0 SP 6a and Exchange 5.5.

Thanks for the reply.

P

 

[nickpark]

Are the set of affected users linked in some way... on the same Mailstore?

Can you ping the exchange server while this failure is happening - how long does it last?

 

[pikk67]

Actually...because of the age of the server and diskspace issues etc etc....all my users run local pst files.

as for pinging, I never thought of that. Although I can still open my address book and see my subscriber list when it happens.