mrbusy
Technical User
- Dec 10, 2003
- 118
I have a strange problem with one of my users sending email in Outlook 2003. When the user attaches a certain PDF file to outbound emails the contents of the message are lost and do not appear at the receiving end or in the senders 'sent items'. The message is still there, and the PDF is attached and can be viewed, but the message body contains nothing, not even the sig file which is appended to every outgoing email.
I've tried to replicate the problem on my own workstation but cannot. My suspicions at the moment are with the anti-virus software running on the users workstation, but I wondered if anyone had seen this before and could perhaps shed a little light on to why it's happening?
Many thanks in advance
I've tried to replicate the problem on my own workstation but cannot. My suspicions at the moment are with the anti-virus software running on the users workstation, but I wondered if anyone had seen this before and could perhaps shed a little light on to why it's happening?
Many thanks in advance