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Outlook keeps closing

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bkirkflex

IS-IT--Management
Jun 12, 2006
76
US
I have a user that is on Outlook 2002 on Windows XP. Just recently Outlook started to close on its own shortly after it was opened. I have checked and made sure that Office and Windows have the most recent service pack and that the computer is virus free. I have also removed and reinstalled Office.

Does anyone have any ideas?

Thanks
 
Hi

1. Make sure the .PST file in question is under the dreaded 2 gig size limitation.

2. Try running the inbox repair tool (scanpst.exe) against the PST. MAKE A BACKUP OF THE PST FILE FIRST!!!

Jock
 
Thanks. I looked on her PC but could not find the PST file.
 
JockMullin;

.PST found, not very big, but did run the .exe. So far so good. The scan however did not find any error. But it would have shut down by now.
 
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