OUTLOOK GURU REQUIRED !

[ElijahBaley]

Hello

We use Outlook 2000 with a mixture of C/W and IMO set-ups through a Leased line to POP3 boxes hosted by our ISP (no Exchange server - yet!)

I have a couple of questions regarding Outlook 2000 that I have not been able to find clear answers to:-

1) Why in Outlook 2000 C/W mode does the FAX number from a contact, listed in the Outlook address book (contact folder) display in the "select names" pop-up box when I press the "To" button in order to select a contacts email address, even though we have no FAX services installed. - can I get rid of this feature?
(The problem here is when I want to select multiple contacts I have to weed out the FAX numbers)

2) Why does Outlook 2000 have a problem sending a single email to 200 addresses selected from my contacts folder either in C/W mode or IMO - These are signed up subscribers to a e-news letter and our ISP does not have a problem with it. should Outlook be able to do this?

Thanks for any help you gan give - these issues have been bugging me for some time now,

Regards

Graham
"r tape loading error"

 

[KeyTech]

Working on it....

You may want to check that your contacts are set up right,
if you select just one contact, and right click on the name, you should see an option for the email address and the option for the fax.....it should default to the email, I'll check it out...

(Do you have Symantec Fax Started Edition Installed (FSE), I think it installs' itself with 2000) Jay~

My new Tae Kwon Do website is up and running!!

http://www.airport-tkd.com

~KeyTech

 

[ElijahBaley]

Thanks Jay

We do not have Fax starter edition installed - this option was disabled when i installed from a Network Admin point.

Just to clarify a point, when I try to select a email address from the Outlook address book by pressing the "To" button on the new mail message form, contacts are displayed with both a email address AND a Fax number (if avaliable) so if I want to send a mail to Joe Bloggs, Joe Bloggs will appear twice, once with the email address and secondly with the FAX number - if I select proprties I get SMTP details for the email address and FAX number details for the FAX.

I wonder if some of these issues are arising from the Windows address book (WAB) I do not quite understand the Outlook address book but I am aware that there is more to it than meets the eye - to coin an old chestnut!

Graham
"r tape loading error"

 

[smoman]

In the MS Mail portion of the Outlook setup...go to Delivery Type and remove all but NETWORK/POSTOFFICE.
this way when you go to send a new message, only email address's show up.

 

[NcCorduan]

Regarding problem #2... We've had a similar problem here, but we're running Exchange, so thought it was an untold problem with Exchange Server. Perhaps it is an untold problem with Outlook instead.

Our work-around was to use a system distribution list -- which doesn't do you any good. But you might be able to mimmick the solution in some way. Are you using a personal DL to send to all 200 addresses, or are you entering them individually? A personal DL is by no means as clean or efficient as an Exchange system DL as far as Outlook is concerned, but it might make a difference if what we're looking at is less an issue with Oulook sending and more just a limit on the number of recipients allowed in a TO: field in Outlook.

Just a thought.

 

[ElijahBaley]

Thanks Smoman,

We are not using MS Mail we are using three services Internet email/Personal folders and Outlook address book and connect to our ISP hosted pop mail boxes through a routed leased line.

Thanks NcCorduan

We were originally doing this by selecting the entire contents of a "contacts object" sub-folder but have since tried creating a DL, the result was the same.

I looked into this a while back and remember that there was some kind of issue with Outlook C/W and the Novell Netware client - if you have a Novell Netware client installed this may be of interest to you, ill try to find a URL...

The last that I heard on this matter was "Outlook is just not designed to send multiple email" - Surely not ???

Graham
"r tape loading error"