outlook form with aam 6.2

[wichie13]

How do you setup the outlook form so you can use the play back controls in outlook. On a Avaya store and currently using exchange 2010.

Thanks

wichie

 

[wichie13]

the messaging tool bar I am look for info on this.

 

[ddog6601]

Are you looking to use Outlook’s built-in IMAP capabilities to access MSS messages without installing the Avaya MM Outlook Thick Client (OTC)?

 

[wichie13]

I am looking at the outlook tool bar for aura messaging not MM.

Thanks

 

[ddog6601]

Yes, MM is configured the same way as AAM try this guide attached:

 

[KenMeans]

The tool bar is a ribbon now in the exchange server. It must be installed in a public folder on the exchange server and is then pulled into Outlook.

Ken Means

http://www.tel-is.com

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)

 

[ddog6601]

I guess I did not understand. I thought you were asking for the the play back controls or custom toolbars for playing your AAM messages in outlook 2010, for options like Play on PC, Play on Phone ect...

 

[KenMeans]

He is as far as i know.


Email client (Outlook) configuration
Messaging supports the following message stores:
The Avaya message store
The Exchange server
To gain access to the voice messages, you must configure Microsoft Outlook based on the message store that you use.
To configure Microsoft Outlook for Avaya message store, set up an IMAP email account in your Outlook to use voice messages.
The procedures to configure Microsoft Outlook for Avaya message store depend on the Outlook version.
Configuring Outlook 2013 for Avaya message store.
Configuring Outlook 2010 for Avaya message store.
Configuring Outlook 2007 for Avaya message store.
Configuring Outlook 2003 for Avaya message store.
To configure Microsoft Outlook for Exchange server message store, you can directly use your designated email account in Microsoft Outlook without any further configuration, to gain access to the voice messages.

Ken Means

http://www.tel-is.com

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)