Outlook form not working properly

[onechuck]

I have created a form in Outlook 2003. I've published the form but when using the form fine. The problem I have is, perhaps during the design steps, when receiving the form the custome build fields and textboxes are not lost. Any idea why? Help is appreciated.

 

[onechuck]

So does anyone have any idea to this problem?

 

[Storyteller]

Hello onechuck,
When you created the form did you specify that the read and compose pages were the same?

Is this a "Contact" form collecting information into User defined fields? Is this being used by you alone or is it shared among other users.

Have you also specified that this custom form is to be used when posting into the Contacts folder?

Do the User Defined fields show up on existing Contacts or just on newly created Contacts.

Plenty of questions, but your response will help us figure this one out.

Regards,
Michael

 

[onechuck]

First of, many thanks for the response. Sorry if I sounded kinda dumb here. This is my very first time trying to create form in Outlook.

When you created the form did you specify that the read and compose pages were the same?
---How do I specify the "read" and "compose" to be the same? I believed this is the problem because when I compose the form I do see the custome fields but when the person who received this form open up the email he does not see te custome fields so this may be the problem.

Is this a "Contact" form collecting information into User defined fields?
---No. I used the Message template from the Standard library to modify and create my own form.

Is this being used by you alone or is it shared among other users?
---eventually it will be used among other users in the department. I my intension is that this form will be available for everyone in the department and when they open up this form in Outlook, filled the form and email it to me and I'll have all the requested information sent to me in a form style format.

Have you also specified that this custom form is to be used when posting into the Contacts folder?
---No and I'm not sure if I should. Not sure where to specified too.

Do the User Defined fields show up on existing Contacts or just on newly created Contacts?
---N/A since I'm not using Contacts...or perhaps I'm totally clueless.

 

[Storyteller]

Hello onechuck,

I made an assumption that you were creating a custom "Contacts" form. Thank you for clarifying that it is a "Message" form that we are dealing with.

1. To avoid having seperate "Read" and "Compose" pages
- When you are designing/editing the form. Go to "Form" on the menu and remove the checkmark from "Seperate Read Layout"

2. Be sure not to check off "Send form definition with item". This is the fastest way to create a one off form hell zone.

3. To specify the default form for an Outlook folder.
- Show the "Folder List"
- Right click on the "Inbox" folder select "Properties"
- On the "General" tab you can specify which form to use.

4. I would suggest you get a copy of Sue Mosher's book "Microsoft Outlook Programming - Jumpstart for Administrators, Developers and Power Users" Her book has helped to shed some light on how create effective Outlook forms.

Hope this helps.

Michael

 

[onechuck]

Again, many thanks for your help. I'm almost there. This time the custome fields does show up on the receiving end; however, the texts I typed into the text box disappeared on the receiving end. What could be the problem?

 

[onechuck]

I think I kinda figure it out. I didn't create a field in the All Fields tabe that's why the value disappeared on the receiving end.

 

[onechuck]

Okay, I found another problem. The form did not print on the receiving end. Any idea?