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Outlook Folder Settings and Views 1

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Rzbker

Technical User
Jun 17, 2003
7
US
O.K. here's the deal. My bosses computer with XP and Outlook 2000 is doing some strange things.

First, a copy of the message is not getting sent to the "Sent Items" folder even though the Options/Advanced E-mail settings/Save sent messages to Sent File folder is checked.
When you go into the Options of a new message, it also has the box checked for Save Sent messages to Sent Item Folder.

When you open the sent Items folder, there are no messages. The only way that I can see them is to go to the Inbox and set the current view to sent items. ????


Also, there are a couple contacts that when you click on them in the "To" box and select OK, the address does not attach itself to the new message. This only occurs in a couple of contacts and since he has close to 100, I do not want to go through and try to figure out which is good and which is not. I have tried deleting the contact by being in the contacts folder, hightlighting and deleting and when I bring up the contacts, the contact is still there and unaccessible.

Any thoughts on either of these questions would be greatly appreciated.
 
I'll respond to the issue about sent e-mails being sent to the Sent folder...

Open the sent folder and make sure there is no filter applied. The e-mails appear to be there because you can see them there through the Inbox. Open the Send Items and go to View - Current View to check if a filter is applied.

--
Mike

Why make it simple and efficient when it can be complex and wonderful?
 
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