CharlieBabbage
Technical User
A friend is having a problem with his OE v. 6.0 connection. The Internet connection is Broadband. However, when you click on the Send/receive button in OE the Dial-Up connection box appears which has various connections. I choose 'Speedtouch'.
It starts to attempt to connect but then he gets a 'Logon' dialog box in which the username and password are present. However, trying to logon from that dialog box just brings you back to the same box! According to the error message the password has been rejected, although we are sure that the correct password was entered when setting up the mail account.
I have tried deleting the mail account and set up a new one but the error still occurs. I have also reinstalled IE/OE.
Is there anything else we can try or could this be a problem at the server end?
It starts to attempt to connect but then he gets a 'Logon' dialog box in which the username and password are present. However, trying to logon from that dialog box just brings you back to the same box! According to the error message the password has been rejected, although we are sure that the correct password was entered when setting up the mail account.
I have tried deleting the mail account and set up a new one but the error still occurs. I have also reinstalled IE/OE.
Is there anything else we can try or could this be a problem at the server end?