I am working with a client troublshooting an issue with outlook express 6.
The client if running version 6.00.2800.1123
The customer routes IMAP and SMTP traffic over a ADSL link and all other traffic through a frame link through thier corporate office. The issue only occurs when the traffic is routed over the ADSL link and not when IMAP and SMTP is routed over the frame link. They have 9 remote locations with DLS links and 1 location with a cable link. All these locations have the issue. Any site that has a larger internet connection such as a fractional T1 or a full T does not experience the issue.
The errors are very random and intermitent.
I get quite a few "can not copy sent items to folder" errors, this is not folled by any other error in outlook express
I get quite a few "IMAP server could not connect in x number of secconds (depends on the client timeout setting). This issue is followed by a "A timeout ocured while communicating with the server. Subject: bla bla bla; Account Bla bla Protocol: SMTP Port:25 Server (SSL): No Error Number# 0x800ccc19
I get a few of the server has terminated the connection errors, it timed out. The error numbers are 0x800ccc0E and 0x800ccc0F.
I have ran multiple tests and have not been able to reproduce the problem with any consistancy.
Anyone have any ideas?
Michael Irvin
The client if running version 6.00.2800.1123
The customer routes IMAP and SMTP traffic over a ADSL link and all other traffic through a frame link through thier corporate office. The issue only occurs when the traffic is routed over the ADSL link and not when IMAP and SMTP is routed over the frame link. They have 9 remote locations with DLS links and 1 location with a cable link. All these locations have the issue. Any site that has a larger internet connection such as a fractional T1 or a full T does not experience the issue.
The errors are very random and intermitent.
I get quite a few "can not copy sent items to folder" errors, this is not folled by any other error in outlook express
I get quite a few "IMAP server could not connect in x number of secconds (depends on the client timeout setting). This issue is followed by a "A timeout ocured while communicating with the server. Subject: bla bla bla; Account Bla bla Protocol: SMTP Port:25 Server (SSL): No Error Number# 0x800ccc19
I get a few of the server has terminated the connection errors, it timed out. The error numbers are 0x800ccc0E and 0x800ccc0F.
I have ran multiple tests and have not been able to reproduce the problem with any consistancy.
Anyone have any ideas?
Michael Irvin