Hi,
We set up one email account for a group of people (group@email.com) and setup email rules to allow mails for each member to go to their respective folders. Issue is, the rules work for some members but not on others (e.g. mail for Tony@email.com goes to the Tony folder, but mail for Bob@email.com does not go to Bob folder). We've setup each mail account correctly but it seems that it can't receive emails for certain email boxes. Is there a limit to the number of email accounts in one mailbox (we have 5 folders setup under the group account...)
What else can we check so that all the rules will work and all emails get sorted to the respective folders?
We set up one email account for a group of people (group@email.com) and setup email rules to allow mails for each member to go to their respective folders. Issue is, the rules work for some members but not on others (e.g. mail for Tony@email.com goes to the Tony folder, but mail for Bob@email.com does not go to Bob folder). We've setup each mail account correctly but it seems that it can't receive emails for certain email boxes. Is there a limit to the number of email accounts in one mailbox (we have 5 folders setup under the group account...)
What else can we check so that all the rules will work and all emails get sorted to the respective folders?