Outlook Express and PDF Files 1

[dschartung]

We are running Exchange 2003 Standard, Windows Server 2003 w/Terminal Services. All users except one use Outlook and can open PDF files fine with Reader as the default application/program.
However, there is one user running Outlook Express and when she opens a PDF attached to an email it opens in Acrobat Standard.
Since we have Acrobat Standard installed (one license) but restricted via group permissions the program terminates after 45 seconds or so.
All her PDF files stored on the fileserver open fine using explorer in Reader.
How can I change the default program for PDF files for Outlook Express to be Acrobat Reader?

 

[eyec]

OE shares the same settings as IE. so, if other PDFs open fine in IE then they should open in OE.

check the regisrty for duplicate installs of Adobe Reader.

 

[dschartung]

PDF files open in Reader via IE. All 70+ users can open PDF with Reader by default except this one. OE is the only app behaving like this.

 

[smah]

I can't give you an answer (because I don't have the full Adobe Acrobat), but I suspect that you can find the answer by comparing a 'correct machine' to the problem machine in the following area:

Windows Explorer, Tools, Folder Options, File Type tab, scroll down to PDF, Advanced button....

Other than that, I would suggest re-installing Reader.

 

[dschartung]

Everytime I set for Fieltype PDF OPEN to
"C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe"
And hit ok
It defaults back to:"C:\Program Files\Adobe\Acrobat 7.0\Acrobat\Acrobat.exe" "%1"
when I check it again

 

[dschartung]

I think the solution is to move the user to Outlook.
Thanks for all your help guys.
Derek