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Outlook/Exchange RAS problem

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jwharks

MIS
Apr 9, 2001
26
GB
I have recently upgraded a laptop from NT4 to W2K. I run Office 2000 SR-1 Professional and connect to email hosted on Exchange 5.5 (SP4). Our servers are still NT4(SP6a).

I connect to the network using RAS no problem. But when I open MS Outlook, I can view the email folders and headers but I cannot open individual messages or events inside Public Folders.

This has only started happening since I changed from NT to W2K(SP3).

The only thing I can think that might cause this is network latency. I connect to DOMAIN-A using the modem but my domain where the email is hosted is DOMAIN-B. If I connect directly to a modem in DOMAIN-B the problem also disappears. Everything points to a network timeout.

I would be grateful for any ideas.

Thanks

John
 
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