Outlook errors from client workstation

[haiway1]

The users are running Outlook 2003 Client connecting to 2003 AD EXchange server. While Outlook is open, the users gets a message on the lower right corner of the desktop " Outlook is trying to retrieve data from the Microsoft Exchange Server DALEXIZ01.xxx.xxx.com" The workstation will then freeze up. Can anyone help me on this? Thanks.

 

[pgaliardo]

Start by troubleshooting your DNS setup. That's usually the culprit when I have experienced delays in accessing Exchange server. Make sure the workstations that have this problem have your internal DNS server as the primary DNS server, not the ISP DNS server.

 

[58sniper]

What does the application event log on the Exchange server say?

Pat Richard, MCSE MCSA:Messaging CNA
Want to know how email works? Read for yourself -

http://www.ietf.org/rfc/rfc2821.txt

 

[APPI007]

Hi,
have you tryed with other user account?if this is a problem on every PC/evry user account then something is wrong on server side.otherwise i recommand doing the following steps:
1).try starting outlook in safe mode
go to run--->outlook /safe
2).make sure you close the outlook and delete the outcmd.dat from c:\documents and settings\<username or username.domainname(if the user is on domain)>\application data\microsoft\outlook and then restart the outlook
3).other reason might be a background service is running, check the CPU usage when you start outlook
4).try using ad aware to remove any spyware
5).after all put the Outlook CD in and do a reapir.
i hope it should solve the problem.

regards
REDDY

 

[haiway1]

I'm not at the site and I'm just trying to help the LAN Administrator there. I only do Performance monitoring and the LAN person asked me for assistance. I'll forward these suggestions to them. Thanks all.