I have several users that their inbox does not populate with new messages until they click on another folder. For instance. I have outlook set to send/receive every one minute. And every minute I see at the bottom in the status bar, send/receive etc. but no new messages are in my inbox. I can watch indefinitely and no new messages are in my inbox. However, if I click on contacts, or any other folder, the inbox suddenly populates with all the new messages. i am using outlook xp on a windows active directory domain. many users have the same problem, but many users don't have the problem at all. any ideas?