We are having a strange problem here. Running Exchange 2003 Enterprise, most clients have Outlook 2003. However there are a few Outlook 2000 with various SPs installed. This is an intermittent problem. Occationally we will have a user, group of users, that appear to be working fine in Outlook. However, they soon realize that they are not receiving new messages. When they click off of the inbox to a different folder or start to create a new message then several messages (number varies) will suddenly appear in the inbox.
I've seen a couple KB articles that are close to my problem, but they refer to Outlook 2002 and none of them fix the problem. I know the Windows firewall causes a problem like this, but it's currently disabled on the users having this problem. Through some troubleshooting we have also identified several other third party programs/services that seem to cause this problem as well.
However, at the moment we have a couple users that are still having this problem and we have everything turned off/disabled that usually causes this problem. I wasn't sure if there was something else a little deeper I should be looking for or any other articles I can refer to. Has anybody else seen this issue?
All indications lead me to believe that this is a client side issue, but could this be a server issue in some way?
"I reject your reality and substitute one of my own.
I've seen a couple KB articles that are close to my problem, but they refer to Outlook 2002 and none of them fix the problem. I know the Windows firewall causes a problem like this, but it's currently disabled on the users having this problem. Through some troubleshooting we have also identified several other third party programs/services that seem to cause this problem as well.
However, at the moment we have a couple users that are still having this problem and we have everything turned off/disabled that usually causes this problem. I wasn't sure if there was something else a little deeper I should be looking for or any other articles I can refer to. Has anybody else seen this issue?
All indications lead me to believe that this is a client side issue, but could this be a server issue in some way?
"I reject your reality and substitute one of my own.