Outlook Contacts Issue

[Guntha]

Hello,
I have a strange issue with Outlook. Here is the scenario;
Exchange 5.5, CFO on Outlook 2K (new Laptop), Secretary Outlook 97. Mailbox is on the server, no PST.

Secreatary goes to add a contact into the CFO's contacts folder with Author rights, saves-closes , everything looks good for about 1/2 second. The contact disappears? Tried it this morning with the CFO not logged onto his account and the Contact stayed? This didnt happen when he was on Outlook 97. I thought , OK I have to upgrade her to O2K, but I tried it with O2K (my PC) and I got the same results as her. I am a bit corn-fuzed about this and would appreciate any help or suggestions anyone would care to give.

Thanks

 

[Richardo]

Hi,
The only thing I can think of is that your CFO's laptop is set to use offline folders. As soon as the secretary adds an entry to the CFO's contacts, if hes logged in, his Outlook settings will pull the contact down to his offline folder.

Rich