Outlook calendar question 1

[jasonsas]

Hi,

Im' not sure if I should be posting this in this forum, or an exchange forum, but here goes...

A user here uses a "special purpose" mailbox. She logs into this other mailbox and has been using the calendar to organise meetings.

when users receive an invitation from this mailbox, they can accept or decline. If they do either of these options, they get an email back from System Administrator saying that a certain recipient could not be found. They're getting this back because that recipient left the organisation two years ago.

When the user accepts or declines, the acception/rejection message goes back to four particular users, letting them know that they have accepted or declined. Of these four users, one of them is the person that left two years ago.

My question is, where is it setup to say when a user accepts or declines an invitation, send the response to particular users. Is this an exchange setting, or something that can be changed on the mailbox by a user?

Hope this makes sense, hope someone can help!

 

[franklin97355]

Is this Outlook? If so check the rules that are being used to respond to the email.

 

[AsokTheIntern]

Jasonsas,

tricky one.
1. Is it Outlook, Exchange enviroment, is the account of the person left hidden or deleted?
If it is Outlook, have you checked that the person left is not still setup as a delegate in one of the others outlook? Delegates recieve Meeting request send to there "Boss" as well, you can even set it up that only them receive the request.

Check:
Tool -> Options -> Registercard "Delegates" in the individual Outlooks.

Dont know if that will help, in the moment the only idea i have.

cheers Asok

 

[jasonsas]

Hi AsokTheIntern,

That worked. When we went into Tools>Options>Delegates, the person who had left was in there (This was in Outlook.)

Thanks very much for your help!

 

[AsokTheIntern]

happy i could help