Outlook cache nk2 does not retain data

[maxcessnapilot]

One of our users' nk2 (outlook 2003 address history) file is not updating. Once he logs off from the computer and then logs back in, the history of the e-mail addresses in the "TO" field doesn't show up. He has admin rights to his pc.

Please help. thanks.

 

[TonyJollans]

I don't know the answer but Outlook nk2 files are usually in the user's roaming profile. Is there a logon (or logoff) procedure that messes with that?

Enjoy,
Tony

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