Outlook attachments hang in Outbox (they're small)

[xtremist5150]

I'm having a problem with some users whose Outlook attachments are hanging up in their Outbox. They're small Excel or Word documents probably about 50k to 100k each, they don't have a problem with regular messages.

We use Outlook XP with Microsoft Exchange Server 2000. Our outgoing and incoming attachment size limit is 5 megs. Any thoughts as to what I should look for? It's only affecting a few users. Would applying Office XP SP3 solve this?

Thanks.

 

[sioxley]

Possibly a problem with text format. I've found some mail servers wont recieve attachments when sent in rich text format. Usually the actual email will go thru but it will turn the attachment into a win.dat file. It's worth a try though. Change it to plan text format and try that. You can find this in the options menu. Actually this is for office 2000 but I'm sure XP is similar. Service pack is also worth a try