Outlook address bk query

[JuliaE]

Hi,

I need to be able to pick up addresses from my address book by clicking on To and choosing them.

But the option is greyed out, so I can't tick the box I need to in Properties/Outlook Address Book.

How do I resolve this ?

Thanks for your help.

Regards,
Jay/UK

 

[sawedoff]

You didn't say which version of Outlook you have, but for 2000, click Tools - Services, and on the Addressing tab, make sure your address book is noted. If you have more than one address book, you can prioritize the one to search first.

Sawedoff