Outlook 98

[donem]

Some of the users on my network are using Outlook 98 on a Windows 2000 PC. One of my users gets this error sometimes when he tries to send messages.
"The SMTP server responded with an error. (Account: 'account@domain.com', SMTP Server: 'mail.domain.com', Error Number: 0x800ccc60).
He is the only one that gets this error. His Outlook settings are the same as everyone elses and everyones account on my mail server has the same settings. It will keep giving him this error for a while, but eventually the message will send and the error will go away for a while. I looked up the meaning of the Error Number and it means that the SMTP server gave an invalid response. That doesn't help me. Does anyone know what this might be from or how to fix it?

 

[donem]

here is the log entries:

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InetXP.txt

Account Object 'sender@mydomain.com' Created, dwRemoteMode = 0x0
SMTP: Send, i = 1, Total = 2
SMTP: Callback Timed Out
SMTP: SendSMTP Failed, hr = 0x800ccc19
SMTP: Send exited, hr = 0x800ccc19
SMTP: Send, i = 2, Total = 2
SMTP: Callback got an Error: hr = 0x800ccc13
SMTP: SendSMTP Failed, hr = 0x800ccc60
SMTP: Send exited, hr = 0x800ccc60
Account Object 'sender@mydomain.com' Destroyed
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smtplog.txt

SMTP: 11:16:29 [db] Connecting to 'mailserver.mydomain.com' on port 25.
SMTP: 11:16:40 [rx] 220

http://www.mydomain.com

ESMTP Sendmail 8.9.3/8.9.3; Fri, 13 Jul 2001 11:12:04 -0500
SMTP: 11:16:40 [tx] EHLO DEL033
SMTP: 11:16:40 [rx] 250-

http://www.mydomain.com

Hello [192.168.3.33], pleased to meet you
SMTP: 11:16:40 [rx] 250-8BITMIME
SMTP: 11:16:40 [rx] 250-SIZE
SMTP: 11:16:40 [rx] 250-DSN
SMTP: 11:16:40 [rx] 250-ONEX
SMTP: 11:16:40 [rx] 250-ETRN
SMTP: 11:16:40 [rx] 250-XUSR
SMTP: 11:16:40 [rx] 250 HELP
SMTP: 11:16:40 [tx] RSET
SMTP: 11:16:40 [rx] 250 Reset state
SMTP: 11:16:40 [tx] MAIL FROM: <sender@mydomain.com>
SMTP: 11:16:40 [rx] 250 <sender@mydomain.com>... Sender ok
SMTP: 11:16:40 [tx] RCPT TO: <receiver@otherdomain.com>
SMTP: 11:16:40 [rx] 250 <receiver@otherdomain.com>... Recipient ok
SMTP: 11:16:40 [tx] DATA
SMTP: 11:16:40 [rx] 354 Enter mail, end with &quot;.&quot; on a line by itself
SMTP: 11:17:37 [db] err: WSAGETSELECTEVENT = 0x20, WSAGETSELECTERROR = 10053
SMTP: 11:17:37 [db] Connection to 'mailserver.mydomain.com' closed.
SMTP: 11:17:37 [db] ERROR: &quot;Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity.&quot;, hr=2148322319

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